I’m an Applied AI builder and enterprise AI leader specialising in LLM deployment, production AI systems, and evaluation. Built Breville's AI/ML practice from zero — shipping RAG pipelines, agentic systems, MCP tooling, and governance frameworks across global teams. Background spanning product, design and pre-sales solutions architecture. I specialise in turning frontier model capability into trusted production systems: scoping use cases, building eval loops, aligning executive stakeholders, and creating the operating model required for safe AI adoption.
I think about trust design before capability; the hard problems aren't model selection, they're evaluation, grounding, fallback UX, and what happens when the system is wrong in production.
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Language spoken: English (Native), French, Mandarin
Experience
Breville | Sage • Sydney, Australia
Principal AI Product Manager | Pivoted from Global Head of UX to lead Breville's AI transformation as the group's first dedicated AI/ML product leader, reporting to the CTO
2023 - Present
As Breville's first dedicated AI/ML Product Leader, I drive strategic initiatives that enhance product performance and optimise user experiences through AI-enabled innovation. I work across Breville's global portfolio, including Sage, ChefSteps, Beanz, and Breville Commercial (formerly Polyscience), delivering data-informed solutions to improve customer value. Previously, I led and scaled global digital design teams across Sydney, Seattle, and London, focusing on New Product Development (NPD), Direct-to-Consumer strategies, and mobile app (Breville+), serving consumers in over 74 countries.
Influenced CTO to adopt OpenAI over Microsoft Copilot; early Claude advocacy and internal championing directly led to Breville signing Claude Enterprise globally.
Deployed ChatGPT Enterprise and Codex to 1,200+ employees across Australia, the US, Europe and Asia in 17 days from cold outreach to launch.
Built the AI rollout playbook later adopted for global Claude Enterprise deployment.
Built DAM Butler MCP — an LLM assistant connected to 235K+ digital assets via the Brandfolder API, reducing asset discovery time and turning brand operations into a governed AI workflow.
Built an internal AI Knowledge Agent for Commercial and Ops teams with grounding, fallback and privacy constraints; reduced cross-team triage from roughly 3 days to 30 seconds.
Led concept-to-beta of AI Sous Chef, a RAG-powered culinary assistant for ChefSteps — 10K early adopters, 4.7-star rating, unlocked broader rollout in 2024.
Established production LLM governance across all AI systems: groundedness checks, fallback UX, hallucination warnings, privacy-aware design and human-in-the-loop review.
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Breville | Sage • Sydney, Australia
Global Head of UX
2018 - 2023
Built and scaled the product design and UX function from 4 to 25 across Sydney, Seattle and London.
Helped architect CoffeeOS and the Breville app ecosystem, connecting 250,000+ espresso machines sold globally and embedding Beanz to allow direct access to the coffee marketplace; contributing to 18% YoY accessories revenue growth and a 26% reduction in product returns.
Successfully launched Breville’s 1st smart product for domestic consumers (Joule App + Breville Joule Oven) and commercial kitchen users (HydroPro SousVide and its companion Data Logging App)
Drove the UX strategy to launch the MVP for Beanz.com (Breville coffee marketplace) for the US market in less than 180 days during the height of COVID-19 — generating nearly a quarter of a million dollars in revenue in the first 90 days since launch.
Accelerated product development by up to 40% through unified Design System, allowing faster launch to market and scalable workflow while minimising wasted efforts.
Reduced employees turnover by leading the strategic initiative to develop and launched Career Development Path in less than eight months (deployed on Cornerstone Platform) — Increased work satisfaction rating in Global Product Division from an average of 6.5 to 7.9 scale (OfficeVibe survey)
As part of this initiative, I assisted in piloting an internal leadership program for first-time managers
Led the experience design to build Breville Coffee Journey Hub — allowing our US-based consumers to get better at brewing cafe-quality coffee at home, thus reducing product returns due lack of knowledge about coffee.
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Boomworks • Sydney, Australia
Head of Experience Design
2014 - 2018
Led pre-sales technical discovery and solution scoping for enterprise and government clients: running stakeholder workshops, defining NLP use cases, and producing solution architectures that converted prospects into contracts.
Co-developed BBX AI with the CTO, an NLP/chatbot platform sold to NSW Fair Trading, and NSW Department of Education, owning product strategy, conversation design and enterprise deployment.
Expanded agency capability into AI, NLP, VR and accessibility-led digital products, scaling the UX team from 3 to 12.
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Atlassian • Sydney, Australia
Senior UX Designer, Cross-Platform
2013 - 2014
Led onboarding and purchase-flow UX across Confluence, Jira and Bitbucket, reducing activation time to under 3 minutes while improving billing clarity and conversion.
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frog Design • Munich, Germany
Asc. Creative Director
2012 - 2013
Led UX strategy for Reliance Gio’s First-use Experience across mobile, desktop, TV; deployed on India’s 1st 4G network
Launched Vocalink’s Zapp Payment App across the UK in less than 18- months by applying the Lean Startup approach
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Trigger XR • Shanghai, China + Los Angeles, USA
VP, Creative Director
2007 - 2012
Scaled the Shanghai studio from 8 to 50+ in 18 months with less than 2% attrition
Built strategic R&D partnerships with Apple, LEGO, Nike and Qualcomm through the Rapid Innovation Lab.
Executed six movie campaigns (including games) in collaboration with various Hollywood studios, accounting for US$500b in global revenue with three #1 domestic (US) release :District 9, Amazing Spider-Man, Wolverine, Toy Story 3, Tintin
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Various Startups • Tokyo | Shanghai | Sydney
Founder, Head of Design, Game Designer
2023 - present
Co-founder at sörzero, a Sydney-based biotech startup on a mission to redefine the energy-intensive brewing industry and transforming it into a sustainable and circular ecosystem. #BioBrew360
We crafted sörzero’s recipe from the molecule up, and we went from lab to market in under 150 days; industry avg. is two years. sörzero was profitable in the first 120 days since launched to market Australia-wide in July 2023.
2006 - 2016
Design Sans Frontiers (Video Game) - Paris | Shanghai
Bootstrapped Design Sans Frontieres (video game); acquired by Trigger XR after 20-months in operation
Gamewheel (formerly Toywheel) - Berlin
Led Gamewheel pivot, and raised half a million Euros via Seedcamp Europe 2015
Academia
University of New South Wales, Australia | Adjunct Associate Lecturer • 2023 - 2025
School of Biotechnology & Biomolecular Sciences, Faculty of Science
Recent Education & Certifications
Evaluating AI Agents (DeepLearning.ai) - 2025
Entrepreneurial Studies (Stanford Graduate School of Business) - 2024
AI Product Management (Duke University, Pratt School of Engineering) - 2023
AI for Everyone (DeepLearning.ai) - 2023
Fellow at the RSA (Royal Society of Arts, Manufacturers, and Commerce) - 2022
MBA Creative Leadership (Steinbeis Hocschule, Germany) - 2018
Global scholarship winner in 2012
Master Thesis Title:
Das Aufkommen von KI-gesteuerten Anwendungen im Computerdesign bei denen Maschinenalgorithmen Erfolg beim Entwerfen für Erfahrung haben und die Rolle menschlicher Designer. — AI-Driven Algorithms in Experience Design
Environment Science Course (Macquarie University, Sydney) - 2016
Focus: Climate Change
Advocacy
Fellow at the RSA (The Royal Society for Arts, Manufactures and Commerce)
2022 - Present
The RSA is a unique global network of change-makers enabling people, places and the planet to flourish.
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ADP List • Global
2022 - Present
Coach and mentor emerging and future designers and design leaders at various stage in their career.
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UNSW Entrepreneurship • Sydney, Australia
2021 - Present
Volunteer Mentor for the Startup program at UNSW with focus on coaching teams to develop MVPs, getting them from Zero to One.
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IxDA• Sydney, Australia
2016 - Present
Regular mentor and coach for UX Designers at various stage in their career, from ICs to senior leadership.
Find me on LinkedIn, or drop me an email at vnsavitri@protonmail.ch.